What Makes a Good Tour Leader When Engaging in a Private Tour!
A guide is a great storyteller and group leader who often fills the roles of host, educator, entertainer, safety officer, historian, photographer, counselor, navigator, naturalist, customer service representative, parent, friend, and so much more.
Unfortunately, a typical tour leader in Greece is often an ex-taxi driver who plays the role of a “trying-to-behave” driver, a photographer at most, and a smoker—when you are not watching—but you can smell while you travel despite the aromatic chemicals.
But you should be looking for this, assuming you are not looking for the cheap(est) tour you can find online!
The Final Impact
- Impact on Travelers’ Experience: Your tour guides can make or break a traveler’s experience. A well-trained guide knows how to take a tour itinerary and turn it into an extraordinary experience that will feel extra special for each guest, an unforgettable part of their trip they’ll remember forever.
- Impact on Business Reputation: Training your guides to deliver these highly positive experiences will also positively impact your business’ reputation. A positive experience inspires your guests to rave to their family and friends about it in person and on social media, leave five-star reviews for your business online, and maybe even come back for more. On the flip side, a negative experience delivered by an inexperienced, undertrained guide can have significant negative implications in the way of customer complaints, negative reviews, or worse.
You should also ignore the “way too expensive” tours and services! Look for VFM plus most of the above!
